Terms of Service

Welcome to Simply Send, an email delivery service provided by Simply Invent Labs LLC ("we," "us," or "our"). These Terms of Service ("Terms"), along with our Privacy Policy and Data Processing Addendum ("DPA"), form a binding legal agreement (the "Agreement") between you ("you" or "User") and Simply Invent Labs LLC regarding your use of our services available at simplysend.email (the "Service").

By accessing or using the Service in any manner, including but not limited to (a) completing a purchase, (b) registering for a free account, or (c) accepting these Terms through an electronic prompt, you acknowledge that you have read, understood, and agree to be legally bound by all terms and conditions contained herein.

When you create an account with Simply Send, you consent to receive electronic communications from us, including service announcements, administrative messages, and promotional materials. These communications are considered part of the Service and your account. You may opt out of promotional communications at any time by following the unsubscribe instructions in the messages or by contacting us at support@simplyinventlabs.com, via our live chat powered by Zoho SalesIQ, or via our support ticketing system (Zoho Desk). Please note that service-related communications are not optional and are necessary for the proper functioning of your account.

To access certain premium features of the Service, you may be required to provide payment information. When making a purchase, you agree to supply complete and accurate details, including:

• Valid payment method details
• Billing address
• Contact information
• Any other required payment information

By providing payment information, you affirm that: (1) you are authorized to use the payment method; and (2) all submitted information is truthful and accurate. We utilize third-party payment processors to handle transactions, and by using our Service, you authorize us to share your payment information with these processors in accordance with our Privacy Policy.

We reserve the right to refuse or cancel any order for various reasons, including but not limited to: service unavailability, pricing errors, suspected fraudulent activity, or violations of these Terms. In the event of order cancellation, we will make reasonable efforts to notify you using the contact information provided in your account.

Certain features of our Service are available through paid subscription plans. By subscribing, you agree to:

• Pay all applicable fees for the selected subscription tier
• Maintain accurate and current billing information
• Authorize automatic recurring payments for each billing cycle
• Comply with any usage limits associated with your subscription level

Your subscription will automatically renew at the end of each billing period unless you cancel through your account settings or by contacting our support team. You are responsible for all charges incurred under your account, including any applicable taxes.

We may offer a free trial period for new users to evaluate our Service. During the trial period:

• You may be required to provide payment information to begin the trial
• Your subscription will automatically convert to a paid plan at the end of the trial period
• You may cancel at any time during the trial to avoid being charged

We reserve the right to modify or discontinue free trial offers at any time without prior notice. Only one free trial is permitted per user.

We may adjust our pricing structure with reasonable notice. Such changes will not affect your current subscription period but will apply to subsequent billing cycles. We will notify you of any price changes through the contact information associated with your account.

Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the new subscription rate.

All subscription fees are non-refundable, except as required by law. We do not provide refunds or credits for partial subscription periods, unused features, or downgrade refunds. In exceptional circumstances, we may consider refund requests on a case-by-case basis at our sole discretion.

You retain ownership of all content you submit through our Service. By using our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing and improving our Service.

You are solely responsible for your content and any consequences of posting or publishing it. You must ensure that your content does not violate any laws or infringe upon the rights of any third party.

When using our Service, you agree not to:

• Send unsolicited commercial emails (spam)
• Transmit viruses, malware, or other harmful code
• Violate any applicable laws or regulations
• Impersonate any person or entity
• Interfere with the proper functioning of our Service
• Attempt to gain unauthorized access to any accounts or systems
• Engage in any activity that could damage our reputation or disrupt our business

We reserve the right to suspend or terminate your account if we determine, in our sole discretion, that you have violated these terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breaches.

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

All content and materials available on our Service, including but not limited to text, graphics, logos, and software, are the property of Simply Invent Labs or its licensors and are protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content from our Service without our express written permission.

We respect the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at support@simplyinventlabs.com with the following information:

1. A physical or electronic signature of the copyright owner
2. Identification of the copyrighted work claimed to have been infringed
3. Identification of the material that is claimed to be infringing
4. Your contact information
5. A statement of good faith belief that use of the material is not authorized
6. A statement that the information in the notification is accurate

We welcome your feedback and suggestions about our Service. By submitting feedback, you agree that:

• Your feedback does not contain confidential or proprietary information
• We are not under any obligation of confidentiality regarding the feedback
• We may use and disclose the feedback for any purpose
• You grant us a perpetual, irrevocable license to use the feedback

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We do not warrant that (i) the Service will meet your requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, or (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations.

UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in San Francisco County, California, and the parties hereby consent to personal jurisdiction and venue therein.

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

We reserve the right to modify these Terms at any time. We will provide notice of any changes by posting the updated Terms on our website and updating the "Last Updated" date at the top of this document. Your continued use of the Service after such modifications constitutes your acceptance of the revised Terms.

If you do not agree to the new terms, you must stop using the Service.

The failure of Simply Invent Labs to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

By using our Service, you grant us permission to use your company's name and logo in our marketing materials, including but not limited to our website, presentations, and promotional content. If you wish to revoke this permission, please contact us at support@simplyinventlabs.com.

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated by reference into these Terms. You can review the current Acceptable Use Policy at Acceptable Use Policy.

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, shall constitute the entire agreement between you and Simply Invent Labs LLC concerning the Service.

If you have any questions about these Terms, please contact us at:
support@simplyinventlabs.com