Rate Limits
Simply Send implements scale-based rate limits to ensure reliable delivery for all users and protect our sending infrastructure.
Tier 1 limits apply
Standard limits for evaluation and small-scale transactional needs.
Tier 1-12 limits apply
Tier increases are granted based on sending volume and reputation. Contact our support team to request a limit increase.
Email Sending Limits
Important: Rate limit increases are not automatic. If you need a higher tier or increased throughput, please contact our support team with details about your sending use case.
| Tier | Rate Limit | Daily Limit | Plans |
|---|---|---|---|
| Tier 1 | 1 email/sec | 5,000 emails/day | Free, Pay As You Go |
| Tier 2 | 1 email/sec | 15,000 emails/day | Pay As You Go |
| Tier 3 | 1 email/sec | 30,000 emails/day | Pay As You Go |
| Tier 4 | 2 emails/sec | 50,000 emails/day | Pay As You Go |
| Tier 5 | 5 emails/sec | 100,000 emails/day | Pay As You Go |
| Tier 6 | 5 emails/sec | 200,000 emails/day | Pay As You Go |
| Tier 7 | 10 emails/sec | 500,000 emails/day | Pay As You Go |
| Tier 8 | 10 emails/sec | 750,000 emails/day | Pay As You Go |
| Tier 9 | 15 emails/sec | 1,000,000 emails/day | Pay As You Go |
| Tier 10 | 30 emails/sec | 2,500,000 emails/day | Pay As You Go |
| Tier 11 | 60 emails/sec | 5,000,000 emails/day | Pay As You Go |
| Tier 12 | 90 emails/sec | 7,500,000 emails/day | Pay As You Go |
Daily limits reset at midnight UTC.
* If you exceed your daily limit, emails will be rejected until the next day.
Handling Rate Limit Errors
Response Code: 429
When you exceed a rate limit, the API returns a 429 Too Many Requests response. We recommend implementing exponential backoff in your application to handle these cases gracefully.
Rate Limit Headers
Every API response includes monitoring headers to help you track your current usage.
X-RateLimit-LimitThe maximum number of requests allowed in the current window.X-RateLimit-RemainingThe number of requests remaining in the current window.X-RateLimit-ResetThe Unix timestamp when the current rate limit window resets.Need higher limits?
If your application requires higher throughput (e.g., >90 emails/sec) or larger daily sending volumes, please contact our support team.
